Privacy Policy

• Account information: name, email address, password (hashed), and profile details.
• Content you provide: prompts, scripts, uploaded images/audio, and generated Outputs.
• Payment information: processed by our third-party payment processors; we do not store full card numbers.
• Usage data: device information, IP address, browser type, pages visited, and interactions with the Service.
• Support communications: messages you send through our contact and support forms.

• To provide, operate, and maintain the Service, including generating your videos.
• To process payments, manage credits and subscriptions, and prevent fraud.
• To respond to support requests and communicate service updates.
• To improve our AI models and product features using aggregated or de-identified data where possible.
• To comply with legal obligations and enforce our Terms of Service.

Your prompts and uploaded media may be processed by first-party and third-party AI models to generate Outputs. We take reasonable measures to secure this data in transit and at rest. We do not sell your personal content to third parties.

We share information only with:

• Service providers who help us operate the Service (hosting, payments, analytics, AI inference).
• Legal authorities, when required by law, subpoena, or to protect our rights and users.
• A successor entity in the event of a merger, acquisition, or asset sale, subject to this policy.

We retain your account data and generated content for as long as your account is active, or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time.

Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at support@dreamreelai.app.

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Service is used. You can control cookies through your browser settings, though disabling them may affect functionality.

We implement industry-standard technical and organizational measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

The Service is not directed to children under 13, and we do not knowingly collect personal information from them. If we learn that we have collected such information, we will delete it promptly.

Your information may be transferred to and processed in countries other than your own. We take steps to ensure appropriate safeguards are in place for such transfers.

We may update this Privacy Policy periodically. Material changes will be communicated via the Service or email. Your continued use of the Service after changes take effect constitutes acceptance.

For privacy questions or requests, contact us at support@dreamreelai.app.